Returns & Exchanges
At Pop Collectibles, we want you to be thrilled with your purchase, which is why we offer a 30-day return window for items in their original, unopened packaging. If your collectible arrives damaged or isn't what you expected, our team is here to ensure a smooth resolution.
Return Process
- 1.Initiate Your Request
Contact our support team via email with your order number and clear photos of the item to receive a Return Merchandise Authorization (RMA) number.
- 2.Package Securely
Carefully place the item back into its original shipping box with all protective padding to prevent any damage during the return transit.
- 3.Ship the Item
Affix the provided return shipping label to the outside of the package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned collectible, we will process your refund or exchange within 5 to 7 business days.